AI Leadership·Global Localization·Marketing Performance·Analytics

Leading AI, marketing &
localization at global scale.

I lead AI-enabled marketing, localization, and analytics programs that turn complex global work into measurable business outcomes.

01 / Personal

Global by upbringing, Atlanta by home.

Clark Wells with his family

Born in Atlanta, Georgia, I grew up across Madrid, Mexico City, and Rio de Janeiro — an upbringing that turned language and culture into a lifelong lens for how I work.

That global childhood made me fluent in Spanish and Portuguese, and gave me an instinct for navigating teams, markets, and ideas across borders.

Today I'm back in Atlanta with my family — a proud girl dad who spends weekends coaching soccer and helping develop the next generation of talent on the pitch.

Atlanta, GAEspañolPortuguêsGirl DadSoccer Coach
02 / Where I Lead

Four disciplines. One leadership lens.

I lead at the intersection of AI, marketing, and global localization — connecting strategy, data, and execution into measurable business impact.

Lane

AI Strategy & Adoption

Set the direction for practical AI inside marketing and operations: use cases, evaluation, governance, and team enablement that move from pilots to durable production value.

Lane

Marketing Analytics & Insight

Lead reporting, attribution, KPI design, and customer performance — translating fragmented marketing data into decision-grade insight executives actually use.

Lane

Global Localization Leadership

Stand up and run enterprise localization functions: operating models, governance, vendor strategy, machine translation and LLM-enabled workflows, and multilingual delivery across 40+ markets. Native-level fluency in Spanish and Portuguese.

Lane

Marketing & Customer Performance

Drive campaign effectiveness, personalization, and customer journey programs that connect marketing activity to measurable revenue and retention.

03 / Experience

A decade leading global programs, outcome-first.

Senior roles across AI, marketing, and localization — each distilled to the system led and the outcome delivered.

2026 — Present
Senior Manager, Customer Performance & Insights
Delta Air Lines
Leading the Customer Performance & Insights analytics team, with a mandate to evolve its function from historical reporting to predictive, forward-looking analytics — modernizing the data stack, driving AI-enabled workflows, and building the team's capabilities as it moves from telling leadership what happened to telling them what's next.
2022 — 2026
Senior Manager, Global Language & Personalization
Delta Air Lines
Built the enterprise Localization CoE supporting 500+ projects/year and ~$10M in incremental annual revenue.
2022
Senior Marketing & Communications Analyst
UPS · Global eCommerce
Launched US and international campaigns with $10M in spend; positioning for a $2B program.
2019 — 2022
Global Brand Supervisor
UPS · Global Brand
Led the complete redesign of UPS master brand guidelines for 120+ countries.
2016 — 2019
Localization Project Manager
UPS
Migrated UPS.com from CMS-based translation to proxy-hosted localization across 40+ languages.
2014 — 2016
Analyst, International Operations
Credigy
Managed $1M monthly revenue in collections across Spain, Colombia, and Brazil.
04 / Education

Formal foundations, global lens.

2011 — 2014
Juris Doctor (J.D.), Law
Atlanta's John Marshall Law School
Legal training that underpins my approach to AI governance, risk, and compliance.
2006 — 2007
Post-Graduate Studies, International Business
Universidad Anáhuac · Mexico City
2002 — 2006
B.A., Spanish Language & Literature
Kennesaw State University · Sigma Delta Pi Honors Society
Featured Credential

AI for Business — Georgia Tech

AI for Business — Georgia Tech, Spring 2026. Selective executive program at Scheller College of Business covering applied ML, generative AI strategy, and AI governance for enterprise leaders.

Verify
05 / Tools & Systems

Grouped by system, not stack.

The day-to-day toolkit that powers every program above — organized the way I actually use it across analytics, AI, content, and customer work.

AI & Automation

LLM StrategyAI GovernanceWorkflow AutomationAI EvaluationHuman-in-the-Loop

Analytics & Insight

Executive ReportingKPI FrameworksAttributionDashboard ModernizationCustomer Insight

Global Content & Marketing

Localization Operating ModelsTerminology & Brand GovernanceCampaign MeasurementPersonalizationMarket ReadinessMachine Translation StrategyLLM-Powered Localization
06 / Contact

Lead. Connect. Deliver.

Always open to connecting with leaders who love what they do — especially those building at the intersection of AI, marketing, and global localization.